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| Wise Advice? |
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| "meeow!" |
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| "Yes Sir, it is awful food, but it has a sticker on it that says "delicious meal" so give it a try?!? Pretty Please?" |
It started off nice and sunny here, weatherwise today, but it is raining right now (present time15:30). The one constant of today, weatherwise, it is a quite cold day here.
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O2 network problems: How to use my mobile and will I get compensation?
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Millions of O2 phone users have been unable to use their mobiles after parts of its network went down, though the firm claims part of its service is now working.
Problems began yesterday afternoon which led to angry customers taking to the internet to vent their anger.
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Customers of Tesco Mobile and Giffgaff, whose signals are carried by O2, may also be hit.
O2 has yet to state whether it will offer refunds to those who have incurred additional costs or to compensate for the lack of service.
Instead, it stresses its first priority is to restore its service before focusing on redress.
Not all of O2's 23 million customers are affected, as the problem appears to be sporadic and occurring at random. Where one customer may have no service, someone next to them may have full service.
BBC presenter Huw Edwards tweeted last night: "Six hours of non-service and counting, simply not good enough, O2."
Latest at 12.20pm: network partly restored
O2 said at 8am this morning its 2G network, which allows calls and texts, was restored but this won't automatically mean you can use your phone (find out what to do below).
It says the 3G network, which allows users to access internet data, is likely to be back up and running in full this afternoon. As the day goes on, more and more customers will get 3G back.
An O2 statement says: "We are sorry again for the inconvenience this has caused some customers and can provide reassurance that we continue to deploy all possible resources, and will do so until full service is restored."
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Oh dear? Why can't some companies keep up? If that is your service and you provide a bad service you loose customers? Vote with your money folks and change your service provider?
According to the Sky News newspaper reviewers this morning,apparently we all have 25 items of clothing in our cupboards that we never wear! Wasted cupboard space?
I posted this week's recipe, I am going to cook, tomorrow? to my recepies blog Food glorius food!?!
Other than that, I nominated Courier IT as this week's great service provider Heroes and Numpties in the service industry. Great service deserves a mention. No?
Signing off from my blogs for today.
Ciao DAVE
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